This error code is associated with a Blue Screen of Death (BSOD) in Windows systems. It translates to “BAD_POOL_HEADER,” indicating a corrupted header within the memory pool used by the operating system. The memory pool is a designated area in memory where Windows allocates and manages memory for various processes and drivers.

Causes:

• Faulty or Outdated Device Drivers: Buggy, incompatible, or outdated device drivers can cause errors when requesting memory from the pool, leading to corruption in the header.
• Corrupted System Files: Damaged system files crucial for memory management or driver interactions can contribute to memory pool corruption.
• Software Bugs: Bugs in recently installed software might interfere with system memory management and cause issues with the pool.
• Hardware Problems: In rare cases, malfunctioning hardware components, especially faulty RAM, can lead to memory errors and corrupt the pool header.

Solutions:

Here are some steps you can try to fix the 0x00000019 error:

Basic Troubleshooting:

1. Restart your computer: A simple restart can sometimes clear temporary glitches that might be causing the problem and resolve memory allocation issues.
2. Update Windows and Drivers: Make sure your Windows system and all device drivers are up-to-date. Outdated software can lead to conflicts and compatibility issues.
3. Run System File Checker (SFC) and Deployment Image Servicing and Management (DISM): These tools can scan and repair corrupted system files that might be causing the error. Instructions on running these tools can be found on the Microsoft website: https://support.microsoft.com/en-au/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

Advanced Troubleshooting (proceed with caution):

1. Identify Conflicting Software: If the error started after installing a specific program, consider uninstalling it. The program might be causing conflicts with system memory management.
2. Memory Diagnostics: Run memory diagnostic tools to check for RAM issues that can sometimes lead to BSOD errors related to memory corruption.

Additional Considerations:

• Safe Mode: Booting your computer into Safe Mode loads Windows with only the essential drivers and programs. If the error doesn’t occur in Safe Mode, it suggests a problem with a recently installed driver or program.
• System Restore: If you recently made system changes (e.g., installed new software or updated drivers), consider performing a System Restore to revert your system to a point before the error started occurring.
• Hardware Diagnostics (if necessary): While less likely the sole cause, hardware issues can contribute to memory pool corruption. If none of the software solutions work, consult a qualified technician for hardware diagnostics and potential replacements.

Remember: If you’re not comfortable with advanced troubleshooting steps, seek help from a qualified technician.

Additional Resources:

• Microsoft article on troubleshooting Blue Screen errors: https://support.microsoft.com/en-us/windows/resolving-blue-screen-errors-in-windows-60b01860-58f2-be66-7516-5c45a66ae3c6
• Understanding Stop Errors (BSOD): https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2