How to fix Win32 0x0000009F Error? – Solved

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How to fix Win32 0x0000009F Error? – Solved

How to fix Win32 0x0000009F Error?

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Fixodes Changed status to publish April 8, 2024
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The error code 0x0000009F is associated with the bug check message DRIVER_POWER_STATE_FAILURE in Windows. This indicates a critical issue related to how device drivers manage their power states.

Here’s a breakdown of the error and potential solutions:

Understanding DRIVER_POWER_STATE_FAILURE:

  • Windows uses power management features to optimize power consumption for devices and system components. Device drivers are responsible for transitioning between different power states (active, idle, sleep) based on system requirements.

  • The 0x0000009F error signifies that the kernel detected a problem with a device driver’s power state management. This could be due to several reasons, such as:

    • Incompatible or outdated drivers
    • Corrupted driver files
    • Hardware malfunctions (less likely)
    • Conflicts with other software or drivers

Symptoms of DRIVER_POWER_STATE_FAILURE:

  • You might encounter a Blue Screen of Death (BSOD) with the error code 0x0000009F.
  • System instability, crashes, or unexpected shutdowns can occur.
  • Specific hardware devices might malfunction or become unresponsive.

Troubleshooting Steps for DRIVER_POWER_STATE_FAILURE:

Here are some steps you can take to try and fix the 0x0000009F error:

  1. Update Device Drivers:

    • This is the most crucial step. Update the drivers for your graphics card, network adapter, storage controllers, and other major hardware components. You can usually find updated drivers on the manufacturer’s website for your specific device model.
  2. Scan for Malware:

    • Although less likely, run a thorough malware scan using your preferred antivirus software to rule out the possibility of malicious software interfering with system processes.
  3. System File Checker (SFC):

    • Open Command Prompt (Admin).

    • Type the following command and press Enter:

      <code data-test-id="code-content">sfc /scannow
      </code>
    • This command scans your system files and attempts to repair any corrupted files related to device drivers or power management.

  4. System Restore (if applicable):

    • If the error started happening recently after a specific event (program installation, driver update, etc.), consider performing a System Restore to revert your system to a point before the error occurred. (Caution: This will revert any changes made to programs and settings since the restore point).
  5. Identify Conflicting Drivers (Advanced):

    • Analyze system logs (Event Viewer) for entries related to driver conflicts or power management issues. This can be technical, but look for entries mentioning “driver power state” or “BugCheck 0x9F” around the time of the error.
  6. Check Hardware (Less Likely):

    • In rare cases, hardware problems with your device (like a failing graphics card) might contribute to power state issues. Consider testing the device in another system or using a different device model (if possible) to isolate the problem.

Additional Tips:

  • Keep your Windows system up-to-date with the latest patches and security fixes.
  • Consider using a reliable driver update utility to ensure all your drivers are updated.
  • Disable Fast Startup (if applicable) as it can sometimes cause conflicts with driver power states.

Seeking Help:

If none of these solutions work, it’s recommended to seek help from a computer technician. They can delve deeper into the specific details of your BSOD using tools like debuggers and analyze system dump files to pinpoint the root cause of the driver power state failure. This might involve identifying a specific faulty driver, software conflict, or hardware issue.

Fixodes Changed status to publish April 8, 2024
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