How to fix Win32 0x000000CB Error? – Solved

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How to fix Win32 0x000000CB Error? – Solved

How to fix Win32 0x000000CB Error?

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Fixodes Changed status to publish April 8, 2024
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The error code 0x000000CB is associated with a Blue Screen of Death (BSOD) in Windows and refers to the bug check message DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS. This indicates a critical issue with a device driver or system process that failed to release memory it was using.

Understanding DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS:

  • Memory Management: Windows allocates memory to programs and drivers for various tasks. Once a program or driver finishes using a particular memory block, it’s supposed to be “unlocked” and freed up for other processes to utilize.
  • Error Scenario: The error signifies that a driver or system process didn’t properly release memory it had locked. This can lead to memory leaks, system instability, and ultimately a BSOD crash.

Possible Causes of 0x000000CB:

  • Faulty or Corrupt Device Driver: The most common culprit is a faulty or corrupt driver (e.g., graphics card driver, network adapter driver, storage controller driver) that has a bug causing it to improperly manage memory allocation.
  • Buggy Software (Less Likely): In rare cases, low-level system software might introduce errors that lead to improper memory management, but this is less frequent than driver issues.

Troubleshooting Steps for 0x000000CB:

Here are some steps you can take to fix the 0x000000CB error:

  1. Update Device Drivers:

    • This is the most crucial step. Update the drivers for your graphics card, network adapter, storage controllers, and any other major hardware components. Download the latest drivers from the manufacturer’s website for each device.
  2. Identify Conflicting Drivers (Advanced Users):

    • In some cases, conflicts between multiple drivers can cause issues. Consider using a driver verifier tool or system event logs (accessible through Event Viewer) to identify potential driver conflicts.
  3. Restart Windows Update Services:

    • In some instances, corrupted Windows Update services might contribute to driver issues. Try restarting these services:

      • Open Command Prompt (Admin).

      • Type the following commands one by one, pressing Enter after each:

        <code data-test-id="code-content" data-sourcepos="32:8-37:25">net stop bits
        net stop wuauserv
        net start bits
        net start wuauserv
        </code>
        • These commands stop and then restart the Background Intelligent Transfer Service (BITS) and the Windows Update service.
  4. System File Checker (SFC) Scan:

    • Open Command Prompt (Admin).

    • Type the following command and press Enter:

      <code data-test-id="code-content" data-sourcepos="46:6-48:17">sfc /scannow
      </code>
    • This command scans your system files and attempts to repair any corrupted system files that might be contributing to driver problems.

  5. DISM (Deployment Image Servicing and Management):

    • DISM can be used to repair the Windows system image in case system file corruption is more extensive. Refer to a trusted Microsoft resource for the appropriate DISM commands for your Windows version.

Additional Tips:

  • Keep your Windows system up-to-date with the latest patches and security fixes.
  • Consider using a reliable driver update utility to ensure all your drivers are updated.
  • If none of these solutions work, consulting a computer technician might be recommended. They can use diagnostic tools and analyze system dump files (created during BSODs) to pinpoint the specific driver or software causing the issue.

By following these steps, you can increase your chances of resolving the 0x000000CB error and preventing future BSOD occurrences.

Fixodes Changed status to publish April 8, 2024
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