The error code 0x00000097 is likely associated with a network connection problem based on information found in online communities. There isn’t a universally documented Windows error code for 0x00000097, but here’s what users have reported:

Context:

This error code appears to be related to the Nvidia GeForce Now (GFN) cloud gaming service. Users encountering 0x00000097 experience issues establishing or maintaining a stable connection to the GFN servers, resulting in problems streaming games.

Possible Causes:

• Network Interruptions: Brief network fluctuations or momentary disconnects can cause the error, especially if your internet connection isn’t very stable.
• Background Applications: Programs that use a lot of bandwidth in the background (like large downloads or video streaming) can compete with GFN for bandwidth, leading to connection instability.
• Firewall or Antivirus Interference: In some cases, overly restrictive firewalls or antivirus software might interfere with the connection between your device and the GFN servers.
• Nvidia GFN Server Issues: Less likely, but technical problems on Nvidia’s GFN servers could also be a cause.

Troubleshooting Steps:

Here are some steps you can take to try and fix the 0x00000097 error when using Nvidia GFN:

1. Check Network Stability:

   • Ensure you have a stable internet connection. Run an internet speed test to verify your download and upload speeds meet the recommended requirements for GFN.
   • Consider using a wired ethernet connection instead of Wi-Fi for a more reliable connection.

2. Close Background Applications:

   • Close any programs that might be using a lot of bandwidth in the background before launching GFN. This includes file downloads, video streaming services, or large uploads.

3. Adjust Firewall/Antivirus Settings (Temporarily):

   • Caution: Proceed with caution as this might temporarily reduce your overall system security.
   • Try temporarily disabling your firewall or antivirus software to see if it resolves the connection issue. If it does, you’ll need to configure firewall rules or exceptions to allow GFN traffic while maintaining overall system security. Consult your firewall/antivirus software’s documentation for specific instructions on adding exceptions.

4. Restart Network Devices:

   • Sometimes a simple restart of your router and modem can help clear temporary network glitches. Power them down for a few seconds and then turn them back on.

5. Check Nvidia GFN Status:

   • Visit the Nvidia GFN status page (https://status.geforcenow.com/) to see if there are any reported outages or service disruptions in your region.

Additional Tips:

• Keep your Nvidia GFN client application and graphics drivers updated to the latest versions.
• If you’re using Wi-Fi, ensure you have a strong signal strength and minimize interference from other wireless devices.
• Consider contacting Nvidia GFN support if none of these solutions work. They might have further troubleshooting steps specific to your situation or provide insights if the issue lies on their end.